Available for new clients

Catherine Calhoun

Virtual Assistant | Administrative Support | Customer Service

I help with

I'm an organised, detail-oriented virtual assistant based in Nairobi, partnering with busy founders and small teams worldwide to handle the admin so you can focus on the work that matters.

CC

Catherine Calhoun

Virtual Assistant

Available now

3+

Years

100%

Remote

24h

Reply

What I do

Services I offer

Email Management

Inbox zero workflows, filters, templates and timely responses on your behalf.

Calendar Scheduling

Booking, reminders, conflict resolution and meeting prep across time zones.

Lead Generation

Prospect research, list building and outreach using Apollo.io and HubSpot.

Data Entry

Accurate, fast data entry, cleanup and CRM updates with quality checks.

Customer Support

Friendly, on-brand customer care across email, chat and phone.

Administrative Assistance

End-to-end admin: travel, documents, invoicing and day-to-day operations.

"Reliable support that quietly keeps everything running — so you can focus on growth."

— Catherine's approach

About me

Organised, dependable and ready to support your business.

With over 3 years of experience across caregiving, customer care and volunteer leadership, I bring a calm, structured approach to every task. I thrive on creating order, anticipating needs and delivering work on time.

I'm open to remote and volunteer opportunities worldwide and partner with founders, coaches and small teams who need a trustworthy right hand.

Detail-orientedProactiveDiscreetFast learner

My journey

Experience

2023 — Present

Volunteer Team Leader

YoungLife Organisation

  • Lead and mentor a team of volunteers in community outreach programs.
  • Coordinate event logistics, schedules and communication across members.

Jan 2025 — Jan 2026

Caregiver

Private Client

  • Provided dedicated personal care, household management and scheduling.
  • Maintained detailed daily logs and coordinated with family and medical staff.

Nov 2023 — Aug 2024

Customer Care

Wajose Smartwear

  • Handled inbound enquiries, order processing and post-sale follow-up.
  • Resolved customer issues with empathy, boosting repeat purchases.

Tools

Skills & tools I use daily

Google Workspace
Microsoft Office
Zoom
Notion
Canva
Apollo.io
HubSpot
Google Calendar

Background

Education

2023 — 2024

Certificate in Caregiving

Rafa Institute

2019 — 2022

KCSE

Menengai High School

Let's talk

Get in touch

Available for new projects

Let's work together.

Tell me a bit about what you need and I'll reply within 24 hours.

I reply within 24 hours